We are excited to announce that Evolve Systems acquired Snap Agency effective July 1st, 2024, merging our efforts, teams, and clients under one brand name. Stay tuned for more details!

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Our All-New Help Desk Portal

Chalk board question mark

We strive to create the best experience possible for our clients, and that is why we created an all-new help desk portal for our clients. Our new help desk was designed to answer our clients’ questions as quickly as possible using a sleek, straight-forward, modern, and easy-to-use interface. Because we know that when our clients have questions, they want quick answers.

Evolve Systems Help Desk FAQs

Chat Bot

Our new help desk portal includes a chat bot in the lower right corner named Eve. She can answer basic questions and help to create a support ticket if she is unable to provide a sufficient answer.

Evolve Systems Help Desk chat

FAQs

If you’d rather do the digging yourself, we have answers to FAQs in our knowledge base in the new help desk. The FAQs were updated right before the launch of the new help desk, so the information is fresh and up-to-date.

Submit a Ticket

Submitting a new support ticket is super simple in the new help desk portal. The link is always in the top navigation.

Evolve Systems Help Desk submit a ticket

Sign In to Your Account

Logging into the help desk portal is easy. If you previously used our help desk and need to submit a new ticket, then you will need to create a new account.

Evolve Systems Help Desk log-in

All outstanding tickets have been moved to the new help desk and all new tickets will be created in the new help desk. The old help desk’s URL automatically forwards to the new help desk, so you can access it the same way you are used to!

See our new help desk portal!